Platform capabilities
- WhatsApp Ordering
- Customer PWA
- Live Inventory
- M-PESA
- Customer 360
- FEFO and Batch Tracking
- Salesperson SLA
- eTIMS Ready
The distribution gap
Every pharmaceutical order should move with clarity.
Most distributors do not have a technology problem — they have a continuity problem. The order exists in a message, the stock in a spreadsheet, the credit position in an ageing report, and accountability nowhere at all.
- Orders scattered across calls and WhatsApp messages
- Salespeople manually checking stock
- Incorrect or outdated prices
- Credit decisions made without complete customer history
- Customers exceeding agreed credit limits
- Unclear ownership when orders are delayed
- Warehouse teams working from incomplete instructions
- Customers repeatedly calling to ask for order status
- Management lacking real-time visibility
SmartPharma360™ connects every decision—from the first customer message to final delivery.
Before SmartPharma360™Fragmented
- Unstructured messages
- Manual stock checking
- Delayed credit approval
- Untracked responsibilities
- Limited management visibility
With SmartPharma360™One platform
- Structured digital orders
- Live available-to-promise stock
- Automatic credit decisions
- M-PESA payment collection
- Assigned salesperson and SLA
- Complete order timeline
- Real-time executive intelligence
Talk to a SmartPharma360™ specialist
Tell us about your distribution business and we'll show you exactly how it maps to your workflow.
- Response within one business day
- Live walkthrough on your own data
- No obligation, no card required